Careers

At Propeller Aero Services, our people drive our success.

Dedication, attention to detail, expeditious problem solving, commitment to exceptional customer service, and a passion for avaiation. These are just a few of the key characteristics that set Propeller employees apart from the rest.

If you feel you have what it takes to join our team at Propeller Aero Services, send your resume to careers@propellerairports.com. We are currently accepting applications for the following career opportunities at our Paine Field facility:

Aircraft Line Service Technician

The Aircraft Line Service Technician position provides an excellent customer service experience by providing various aircraft ground services for clients and Line Service Technicians. In this role you will work with fuels and other flammable, hazardous materials and must adhere to proper handling procedures. The airport area is a high noise environment; the use of personal protection equipment is required. Operating vehicles and moving aircraft in close proximity of people, buildings and other aircraft require extreme caution. Procedures must be followed for your personal safety, the safety of others, and the protection of company and customer property. Line Service Technicians require the following: good decisionmaking skills, the ability to follow company procedures; flexibility in a dynamic working environment; as well as possess good interpersonal skills.

MAJOR RESPONSIBILITIES AND TASKS/DUTIES OF THE POSITION

  • Provide excellent customer service to all flight crew, passengers and clients in all interactions
  • Fuel aircraft
  • Tow aircraft into position on ramp and in hanger
  • Complete necessary training programs as required by company and airport policy
  • Drive and operate various line service vehicles including fuel truck and tugs
  • Marshal arriving and departing aircraft
  • Load and unload luggage for passengers
  • Assist flight crew with pre and post flight services and any other ground service requests
  • Complete necessary training programs as required by company and airport policy
  • Park arriving passengers' vehicles in designated areas and stage returning passengers vehicles for their convenience
  • Clean facilities and ground equipment including hangar floors and tugs as directed by supervisor
  • Perform additional line service duties under direct supervision as part of on-the-job training

JOB SPECIFIC COMPETENCIES

  • Previous experience in line service experience preferred but will train the right individual
  • Experience with tugs, forklift, or other power-driven equipment is preferred
  • Must possess and maintain a valid drivers' license with an excellent driving record
  • Must pass drug and alcohol testing, background check, and submit to random testing when required
  • Strong communication skills
  • Knowledge of aviation and/or hospitality industry desirable

PHYSICAL REQUIREMENTS & WORK CONDITIONS

  • Stepping up/down on ladders, tugs, and fuel trucks.
  • Lift luggage from ground level to waist and overhead while loading aircraft, up to 75 lbs.
  • Bending and stooping to pick up tow bars and other equipment, up to 75 lbs.
  • Vision should be 20/20 or corrected to 20/20.
  • Stooping below wings to chock aircraft
  • Standing and walking for extended periods, running when required.
  • Good hand-eye coordination with good peripheral vision

EDUCATION

  • High school diploma or equivalent required

BENEFITS

Propeller Aero Services offers an excellent benefits package including medical, dental, vision, tuition reimbursement,401(K), and more to employees in full-time positions

Flight Support Concierge

Propeller Aero Services, is looking to hire self-motivated, positive, enthusiastic, goal-oriented individuals in the role of Flight Support Concierge (FSC) at the FBO terminal at Paine Field. In this position you will be responsible for processing sales transactions and coordinating communications between pilots and employees. As the main point of contact for service requests, it will be your responsibility to communicate in a courteous, tactful, and effective manner while providing outstanding customer service to clients at Propeller Aero Services. The ability to multi-task with attention to accuracy and detail is essential.

Propeller Aero Service's goal is to bring the same award-winning, world class service and operational excellence to our private aviation clients that our airline passengers have come to expect, and we are looking to build a team that will provide our clients with the outstanding customer service

MAIN RESPONSIBILITIES

  • Provides new and existing customers with the best possible service in relation to billing inquiries, service requests and or suggestions in a warm, friendly, and respectful manner
  • Resolves customer inquiries and complaints fairly and effectively
  • Provides product and service information to customers
  • Recommends and implements programs to support customer needs
  • Assists crew members with arrangements for hotels, ground transportation, catering, linens, and other vendor service requirements
  • Complies with all relevant airport and Propeller Aero Services policies, regulations, and laws
  • Communicates with aircraft using proper aviation phraseology via aviation band radio to coordinate arrival times and service needs
  • Processes fuel, services, and supply sales transactions.
  • Perform shift closeouts and balances
  • Performs other related duties as directed
  • Ability to work various shifts including, days, nights, weekends, and holidays

MINIMUM REQUIREMENTS

  • High School Diploma/GED or equivalent
  • Good communication skills
  • Strong customer orientation
  • Proficient computer skills.
  • Previous customer service experience preferred.
  • Previous FBO experience a plus
  • Must possess and maintain a professional appearance
  • Must possess a valid state Driver's License.

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